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Version: 8.9

Usage metrics

Learn about the main usage metrics that impact Camunda 8 pricing.

Definition of metrics

There are four main usage metrics that have an impact on Camunda 8 pricing. The specific metrics that apply to billing may vary depending on your contractual agreement with Camunda.

It is important to understand these definitions, their impact on billing, and how to retrieve them.

Root process instance

The number of root process instance executions started. This is also known as process instances (PI). A root process instance has no parent process instance, i.e. it is a top-level execution.

Decision instance

The number of evaluated decision instances (DI). A decision instance is a DMN decision table or a DMN literal expression. In a Decision Requirements Diagram (DRD) each evaluated decision table or expression is counted separately.

Task user

The number of task users (TU) that have served as assignees.

Tenant

A tenant is a logically isolated space within a shared Camunda 8 installation, with its own data, configurations, and user permissions. Usage metrics can report how many tenants were active in a period and, when available, a per-tenant breakdown of process, decision, and task-user usage.

Retrieve metrics in SaaS

In Camunda 8 SaaS an Owner or Admin of an organization can retrieve the information from the Billing page.

You can access the Billing page by selecting Organization Management in the Camunda Console navigation bar.

Retrieve metrics on Self-Managed

Important note for Enterprise users

Some Enterprise agreements require the following indices from Elasticsearch for at least 18 months:

Usage metrics are stored in the camunda-usage-metric-8.8.0_ and camunda-usage-metric-tu-8.8.0_ indices.

On Camunda 8 Self-Managed, you can get the usage metrics via the Get usage metrics system API. For more details about usage metrics, visit the Usage Metrics concept page.