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Version: 8.10 (unreleased)

Restore scenarios

Camunda Enterprise

Use these scenarios to standardize how your team runs restore operations in SaaS.

Related pages

Recover from data corruption​

Use this when cluster data is inconsistent after an operational incident.

Steps​

  1. Identify the last known-good backup.
  2. Confirm the backup is in Completed state.
  3. Start restore from Console.
  4. Wait for cluster to return to healthy state.
  5. Validate process execution and key business variables in Operate.

Verification checklist​

  • New process instances can start.
  • Existing process data is readable.
  • No restore error notification remains.

Roll back after a failed change​

Use this when a recent change caused severe impact and you need to return to a known-good state quickly.

Steps​

  1. Select the backup created before the failed change.
  2. Start restore and monitor status until completion.
  3. Validate core process paths and integration health.
  4. Re-plan the failed change after root-cause analysis.

Verification checklist​

  • Incident volume returns to baseline.
  • Critical process KPIs recover.
  • Cluster status remains healthy after restore.

Run a quarterly DR test​

Use this to validate operational readiness and runbook quality.

Steps​

  1. Define test scope, acceptance criteria, and observer roles.
  2. Pick a representative backup for restore rehearsal.
  3. Execute restore using the same production runbook.
  4. Record timings, blockers, and remediation actions.
  5. Update internal runbooks based on lessons learned.

Verification checklist​

  • Team can execute end-to-end without escalation.
  • Recovery timing is captured and reviewed.
  • Follow-up actions are documented and assigned.

Recover from a regional outage with intact backups​

Use this when platform services recover but your cluster data requires restoration from a known backup.

Steps​

  1. Confirm the outage state is resolved for your target cluster region.
  2. Select the most recent valid backup.
  3. Execute same-cluster restore.
  4. Validate connectivity and application recovery.
  5. Communicate recovery completion to stakeholders.

Verification checklist​

  • Cluster endpoints are reachable.
  • Applications reconnect without endpoint reconfiguration.
  • Business-critical process flows are operational.