Troubleshoot clusters

Review common issues and how to resolve them.

I cannot connect to Zeebe

• Check if your API client has the necessary rights. To interact with Zeebe, the Scope Zeebe must be set.
• Check if your credentials are configured correctly. There is a community-supported CLI tool that allows you to check the status: zbctl. With the command zbctl status, you can read the topology. If this command works, the connection can be established.
• Check if your cluster is Healthy: A Zeebe cluster may be temporarily unavailable. To check if your cluster is healthy, navigate to the Clusters tab in the top navigation. Click on the cluster to view its details for a closer view of the status over all components (Zeebe, Operate, Tasklist, Optimize).