Camunda for Microsoft Teams
Bring Camunda's business process management capabilities directly into Microsoft Teams.
The Microsoft Teams integration is released as an early access alpha feature to allow you to test and participate in development by sharing feedback before general availability, and is subject to alpha feature limitations.
About
With Camunda for Microsoft Teams, you can manage processes, complete tasks, monitor incidents, and receive notifications without leaving your collaboration environment.
The app offers two ways to interact with Camunda:
| Interaction mode | Description | Capabilities |
|---|---|---|
| Chat bot | Conversational assistant available in personal chats, group chats, and channels. | Respond to text commands and interactive card buttons for quick actions. |
| Tabs | Visual pages embedded inside Microsoft Teams. | Browse tasks, start processes, view incidents in a rich interface. |
You sign in using your organization's Microsoft account, and then link it to your Camunda account during a one-time onboarding step.
Key features
| Feature | Description |
|---|---|
| Task management | View, claim, assign, and complete user tasks directly in Teams. |
| Start processes | Browse process definitions and start new instances from Teams. |
| Incident monitoring | View incidents, retry failed jobs, and open them in Operate. |
| Notifications | Receive personal and channel alerts for new or assigned user tasks. |
| Cluster management | View cluster health and wake up suspended clusters. |
Get started
Prerequisites
- SaaS
- Self-Managed
| Prerequisite | Description |
|---|---|
| Camunda 8 SaaS account | You must have a valid working Camunda 8 SaaS account. |
| Microsoft Teams | Microsoft Teams with permissions to add apps from the Microsoft Store. Microsoft Teams administrators can manage app permissions and availability across the organization. |
| Camunda organization and cluster | Access to a Camunda organization and cluster. |
| Prerequisite | Description |
|---|---|
| Camunda 8 Self-Managed installation | A running and accessible Camunda 8 Self-Managed installation. |
| Camunda for Microsoft Teams app | The Camunda for Microsoft Teams app must be installed and added to your Microsoft tenant by your organization's administrator. |
Install the app in Microsoft Teams
- SaaS
- Self-Managed
No separate installation is required for SaaS environments. The Camunda app is available in the Microsoft Teams app store for all users with a Camunda SaaS subscription.
- Open Microsoft Teams.
- Open Apps and search for Camunda.
- Click Add to install the app.
If your organization manages Teams apps centrally, contact your Teams administrator for access.
The Self-Managed setup first requires installation and configuration by your organization's administrator. See Install for more details.
- Open Microsoft Teams.
- Open Apps and search for Camunda in the Built for your org organization.
Your administrator may have renamed the app. Contact them if you cannot find it.
- Click Add to install the app.
Sign in and authorize
After installing the app, open Camunda for Microsoft Teams in Microsoft Teams.
- When prompted, sign in using your Camunda account credentials.
- If requested, grant the necessary permissions to allow Microsoft Teams to access your Camunda workspace.
Switch environment
Once you are signed in, select the organization and cluster you want to work in to see the relevant tasks, processes, and incidents.
Use the Switch environment button at the top of the app to change your active organization and cluster at any time.
