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Manage alerts

Camunda Cloud can notify you when process instances stop with an error.

There are two forms of notification:

  • By email to the email address of your user account
  • By webhook

Create an alert​

To create a new alert, take the following steps:

  1. Select the Alert tab.

cluster-details

  1. Click Create to create a new alert.

create-alert

  1. Choose between Email and Webhook.

  2. If you select Email, click Create. No further information is needed. For webhook, complete the additional steps below.

  3. To create a Webhook alert, provide a valid webhook URL that accepts POST requests.

create-alert-webhook

  1. You will have one email alert per cluster, but you can create multiple webhook alerts if needed.

Webhook alerts​

Webhook alerts contain a JSON body with following structure:

{
    "clusterName": "cluster-name",
    "clusterId": "88d32bfc-4f8e-4dd3-9ae2-adfee281e223",
    "operateBaseUrl": "https://console.cloud.camunda.io/org/2b3bc239-ad5b-4eef-80e0-6ef5139ed66a/cluster/88d32bfc-4f8e-4dd3-9ae2-adfee281e223/operate",
    "clusterUrl": "https://console.cloud.camunda.io/org/2b3bc239-ad5b-4eef-80e0-6ef5139ed66a/cluster/88d32bfc-4f8e-4dd3-9ae2-adfee281e223",
    "alerts": [
        {
            "operateUrl": "https://console.cloud.camunda.io/org/2b3bc239-ad5b-4eef-80e0-6ef5139ed66a/cluster/88d32bfc-4f8e-4dd3-9ae2-adfee281e223/operate/#/instances/2251799829404548",
            "processInstanceId": "1234567890123456",
            "errorMessage": "something went wrong",
            "errorType": "JOB_NO_RETRIES",
            "flowNodeId": "node-id",
            "jobKey": 1234567890123456,
            "creationTime": "2021-07-22T08:00:00.000+0000",
            "processName": "process-name",
            "processVersion": 1
        }
    ]
}