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Version: 1.1

Manage alerts

Camunda Cloud can notify you when process instances stop with an error.

There are two forms of notification:

  • By email to the email address of your user account
  • By webhook

Create an alert#

To create a new alert, take the following steps:

  1. Select the Alert tab.


  1. Click Create to create a new alert.


  1. Choose between Email and Webhook.

  2. If you select Email, click Create. No further information is needed. For webhook, complete the additional steps below.

  3. To create a Webhook alert, provide a valid webhook URL that accepts POST requests.


  1. You will have one email alert per cluster, but you can create multiple webhook alerts if needed.

Webhook alerts#

Webhook alerts contain a JSON body with following structure:

{    "clusterName": "cluster-name",    "clusterId": "88d32bfc-4f8e-4dd3-9ae2-adfee281e223",    "operateBaseUrl": "",    "clusterUrl": "",    "alerts": [        {            "operateUrl": "",            "processInstanceId": "1234567890123456",            "errorMessage": "something went wrong",            "errorType": "JOB_NO_RETRIES",            "flowNodeId": "node-id",            "jobKey": 1234567890123456,            "creationTime": "2021-07-22T08:00:00.000+0000",            "processName": "process-name",            "processVersion": 1        }    ]}